COMPARATIVE ANALYSIS OF TRAINING NEEDS AND SPECIFIC TRENDS IN HEALTHCARE QUALITY ASSURANCE IN ROMANIA, AUSTRIA AND HUNGARY

COMPARATIVE ANALYSIS OF TRAINING NEEDS AND SPECIFIC TRENDS IN HEALTHCARE QUALITY ASSURANCE IN ROMANIA, AUSTRIA AND HUNGARY

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Title:	COMPARATIVE ANALYSIS OF TRAINING NEEDS AND SPECIFIC TRENDS IN HEALTHCARE QUALITY ASSURANCE IN ROMANIA, AUSTRIA AND HUNGARY
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Article_Title:	COMPARATIVE ANALYSIS OF TRAINING NEEDS AND SPECIFIC TRENDS IN HEALTHCARE QUALITY ASSURANCE IN ROMANIA, AUSTRIA AND HUNGARY
Authors:	Kazamer Andrea
Affiliation:	CREST Resource Center Association, Satu Mare, Romania
Abstract:	This comparative analysis was conducted within the project entitled „SKILLS FOR QUALITY IN HEALTHCARE AT EUROPEAN LEVEL – QUALIMED” financed by the European Commission through the Lifelong Learning Programme, Leonardo da Vinci sub-programme, Transfer of Innovation action, implemented by the CREST Resource Center in partnership with the Romanian, Hungarian and Austrian national European Organizations for Quality representatives: Asociaţia Româna pentru Calitate (Romania), Európai Minoségügyi Szervezet – Magyar Nemzeti Bizottság (Hungary) and Quality Austria – Trainings, Zertifierungs und Begutachtungs Gmbh. (Austria). The project aims to support transfer of innovation from partners with experience in the field of vocational educational training (VET) in healthcare management building a European framework for safe, high quality and efficient health services, enrolling to health policies and the European Union’s strategies in healthcare to support dynamic health systems. This study is a result of common work of experts involved in healthcare quality system management training in Austria and Hungary and Romania, and aims to point the similarities and differences, in terms of training needs of professionals working in the field of quality assurance in the healthcare system in the 3 countries as well as the specific trends in healthcare quality assurance in the partners countries. The purpose of this comparative analysis is to help develop training in the field of quality system management in healthcare validated at European level and to support the continuous updating of the health care workers’ skills. METHODOLOGY OF THE STUDY This is a qualitative comparative study based on the common work of experts in the fields of health care and quality management in Romania, Austria and Hungary. The study was conducted using the following methods: – Data collection – Document analysis – Interviews with various experts in the partner countries: health care professionals, quality management consultants and auditors, representatives of the partners’ countries government and agencies acting on its behalf with attribution in health care. The comparative analysis is based on research of relevant information and data about health care system situation and quality system management development in the health care field in partner countries, as well as the involved professionals experience and expertise in building and delivering VET programs in relevant domains. A particular emphasis was put on the analysis of the Romanian legislation and the Romanian health care system’s specific requirements in the field of quality management: the requirements of different types of quality standards that apply in the Romanian Health system: ISO, national hospital accreditation standards and medical protocols. For the assessment of the specific training needs of professional working in quality management field in the Romanian public health care facilities (hospitals) the project experts’ team conducted a survey involving health care professional from 50 hospitals all over the country. Within that study a specific questionnaire was built, an instrument of needs analysis that allows to the training structures to set up an effective process of training needs analysis in the field of quality system management in health care.
Keywords:	QSMH,health systems and management,quality of care
References:	1.Cross-border Health Care in the European Union, The European Observatory on Health Systems and Policies, World Health Organization, 2011 2.Quality in health care systems – with an emphasis on policy options for Austria, London School of Economics and Political Science, 2008 3.Quality Management, GÖG/BIQG 2013, Bundesinstitut für Qualität im Gesundheitswesen, Vienna, March 2013 4.Quality-strategy for Austrian Healthcare Version 1.0, May 2010, Bundesinstitut für Qualität im Gesundheitswesen, Version 1.0, May2010, Wien, in May 2010 5.WHO (2003): Quality and accreditation in health care services. A global review. World Health Organization, Geneva, 2003 6.Egészségügyi finanszírozási, menedzsment és minőségbiztosítási alapismeretek, Dr. Boncz Imre, Medicina, Budapest, 2011 7.www.efqm.org. European Foundation for Quality Management [on 16.03.2013]
Read_full_article:	pdf/vol17/iss3-4/1 JMA 2014 – Balint Noemi Crest.pdf
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Article Title:	COMPARATIVE ANALYSIS OF TRAINING NEEDS AND SPECIFIC TRENDS IN HEALTHCARE QUALITY ASSURANCE IN ROMANIA, AUSTRIA AND HUNGARY
Authors:	Balint Noemi
Affiliation:	“Vasile Goldis” Western University, Arad
Abstract:	This comparative analysis was conducted within the project entitled „SKILLS FOR QUALITY IN HEALTHCARE AT EUROPEAN LEVEL – QUALIMED” financed by the European Commission through the Lifelong Learning Programme, Leonardo da Vinci sub-programme, Transfer of Innovation action, implemented by the CREST Resource Center in partnership with the Romanian, Hungarian and Austrian national European Organizations for Quality representatives: Asociaţia Româna pentru Calitate (Romania), Európai Minoségügyi Szervezet – Magyar Nemzeti Bizottság (Hungary) and Quality Austria – Trainings, Zertifierungs und Begutachtungs Gmbh. (Austria). The project aims to support transfer of innovation from partners with experience in the field of vocational educational training (VET) in healthcare management building a European framework for safe, high quality and efficient health services, enrolling to health policies and the European Union’s strategies in healthcare to support dynamic health systems. This study is a result of common work of experts involved in healthcare quality system management training in Austria and Hungary and Romania, and aims to point the similarities and differences, in terms of training needs of professionals working in the field of quality assurance in the healthcare system in the 3 countries as well as the specific trends in healthcare quality assurance in the partners countries. The purpose of this comparative analysis is to help develop training in the field of quality system management in healthcare validated at European level and to support the continuous updating of the health care workers’ skills. METHODOLOGY OF THE STUDY This is a qualitative comparative study based on the common work of experts in the fields of health care and quality management in Romania, Austria and Hungary. The study was conducted using the following methods: – Data collection – Document analysis – Interviews with various experts in the partner countries: health care professionals, quality management consultants and auditors, representatives of the partners’ countries government and agencies acting on its behalf with attribution in health care. The comparative analysis is based on research of relevant information and data about health care system situation and quality system management development in the health care field in partner countries, as well as the involved professionals experience and expertise in building and delivering VET programs in relevant domains. A particular emphasis was put on the analysis of the Romanian legislation and the Romanian health care system’s specific requirements in the field of quality management: the requirements of different types of quality standards that apply in the Romanian Health system: ISO, national hospital accreditation standards and medical protocols. For the assessment of the specific training needs of professional working in quality management field in the Romanian public health care facilities (hospitals) the project experts’ team conducted a survey involving health care professional from 50 hospitals all over the country. Within that study a specific questionnaire was built, an instrument of needs analysis that allows to the training structures to set up an effective process of training needs analysis in the field of quality system management in health care.
Keywords:	QSMH,health systems and management,quality of care
References:	1.Cross-border Health Care in the European Union, The European Observatory on Health Systems and Policies, World Health Organization, 2011 2.Quality in health care systems – with an emphasis on policy options for Austria, London School of Economics and Political Science, 2008 3.Quality Management, GÖG/BIQG 2013, Bundesinstitut für Qualität im Gesundheitswesen, Vienna, March 2013 4.Quality-strategy for Austrian Healthcare Version 1.0, May 2010, Bundesinstitut für Qualität im Gesundheitswesen, Version 1.0, May2010, Wien, in May 2010 5.WHO (2003): Quality and accreditation in health care services. A global review. World Health Organization, Geneva, 2003 6.Egészségügyi finanszírozási, menedzsment és minőségbiztosítási alapismeretek, Dr. Boncz Imre, Medicina, Budapest, 2011 7.www.efqm.org. European Foundation for Quality Management [on 16.03.2013]
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